Q: Can you provide samples for quality check?
A: Yes, sample orders are available, sample cost and freight to be charged.
Q: Can I customize the logo and color?
A: Yes, OEM & ODM are available. We support custom logo, color, packaging and shipping marks.
Q: Do you accept small orders?
A: Yes. If you are a small retailer or starting up business, we are definitely willing to grow up with you. And we are looking forward to co-work with you for a long term relationship.
Q: How long is your production lead time?
A: Normally 15–30 days after deposit confirmation, based on order quantity.
Q: What if I receive damaged goods?
A: Please provide photos/videos within 7 days after arrival. We will negotiate a proper solution for quality issues.
Q: How do you pack the goods for export?
A: Standard export cartons with buffer protection.